Calm- Signature Intentions Candle

Due to the nature of our small-batch business model, all sales are final. We do not offer refunds, exchanges, cancellations, or returns.

 

However, at Autumn & After Candle Company, we are dedicated to ensuring your satisfaction. We will promptly send a replacement if a product arrives damaged from shipping.

 

Please contact us within seven (7) business days of delivery.

 

Include your order number and attach a photo of the damaged item(s), including the shipping box.

 

We will reply with a pre-paid return label unless the damaged item is unavailable for replacement, in which case we will issue a store credit.

 

Once your damaged item is received, we will promptly ship you a replacement via USPS Priority Mail.

We’re happy to share that we ship to all U.S. states — including Alaska, Hawaii, and U.S. territories — so your cozy moments can find you wherever you are.

Flat Rate Shipping for U.S Domestic:

Standard - $7.99 + $2.99 for each additional item

Priority - $11.99 + $2.99 for each additional item

Order processing (packaging) is 1-2 days:

+USPS or UPS Standard Ground Shipping is 7-10 days

+USPS Priority Mail or UPS Select Shipping is 3-5 days

Shipping and rates for the Non-Connected U.S., U.S. Territories are calculated in real-time by the United States Postal Service. They will be displayed on your checkout page and receipt. https://postcalc.usps.com/

We do not process orders or ship on the following U.S. days:

• New Year's Day (Day Before, Day of, Day After)
• MLK Day
• Presidents' Day
• Memorial Day (Day Before, Day of, Day After)
• Independence Day (Day Before, Day of, Day After)
• Labor Day (Day Before, Day of, Day After)
• Thanksgiving (Day Before, Day of, Day After)
• Last three weeks of December

For Flameless Care --> Click Here

 

Trim the Wick Before Every Burn

Trim wicks to about 0.5 cm each time before lighting to avoid them bending to the side. Trimmed wicks will give you a cleaner, brighter burn and controlled flame, and help prevent smoke stains on the candle jar.

Extinguish the Flame

A candle snuffer works perfectly for extinguishing a candle flame. However, a wick dipper will do the trick if you want a smokeless option. 

Allow the Wax to Burn Evenly

After extinguishing, it's important to position the wick to point toward the center before the wax cools. Positioning the wick to the center ensures the scented wax jar burns evenly each time you relight the candle, maintaining a consistent scent throw.

​Candle Safety

• Keep burning candles out of the reach of children and pets. 

• Make sure to maintain sufficient distance from flammable materials. 

• Do not place candles on or near furniture or electrical devices that are not heat-resistant. 

• A burning candle should never be moved. Liquid wax could cause injuries or damage surfaces, and the candle jar could become hot.

• Read the advice on the candle packaging and the bottom of our candles.

• Use a candle cloche to keep dust and debris out of the candle when it's not in use.

Enjoy a little extra cozy. Here are the current savings, bundles, and seasonal specials available for this candle:

• NEWSLETTER SUBSCRIPTION -  15% Off Your First Order
• BUY ANY 2 and GET THE 3rd FREE
• $5 OFF YOUR NEXT ORDER 
• QUARTERLY CANDLE SUBSCRIPTION - 20% Off Your Fave